Creating an Event with multiple services

The Services Setup feature lets you offer multiple appointment types — each with its own duration — under a single event. This is especially useful for businesses like health & wellness providers, photo studios, auto shops, and law offices.

Example use cases:


Step 1: Create a New Event

  1. Go to the pickAtime dashboard.
  2. Create a new Normal event.

Step 2: Create Time Slots (Using Your Shortest Duration)

  1. Click Go To Event, then select the Appointments tab.
  2. Create your time slots using the shortest service duration you offer.

Example: If you offer both 20-minute and 40-minute services, create all base slots as 20 minutes. Longer services will later combine multiple slots (see Step 3).


Step 3: Set Up Services

  1. Go to Settings → Services Setup.
  2. Click the green + to add a new service.
  3. Enter a description, and specify how many base slots this service should occupy.

Example: If your base slot is 20 minutes and this service takes 40 minutes, enter 2 in the Slots column.

The system will automatically reserve the correct number of consecutive slots for longer services, preventing overbooking.


Step 4: Customize Service Details

For each service, add a clear name and brief description so participants can easily identify it when booking.


What Participants See

  1. On the scheduling site, participants first select a service from a drop-down list.
  2. They click Filter Slots.
  3. Only time slots that fit the selected service's duration will appear as bookable.

Revision #2
Created 2026-04-10 15:47:05 UTC by Tara Cicora
Updated 2026-06-20 22:13:57 UTC by Anne Taves