# Collect Information from Customers

<span class="rvts20">PickAtime allows you to add customizable questions with various answer types (e.g., radio buttons, drop-down lists, check boxes) for participants. These fields can be configured in two places:</span>

- <span class="rvts21">**[Global Setup / Contacts Setup](https://help.pickatime.com/books/additional-event-features/page/global-setup-contacts-setup) / Contact Fields** page</span>
- <span class="rvts21">**Settings / Appointment** Fields tab</span>

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### **<span class="rvts0"><span class="rvts57">How to Add and Configure a Question</span></span>**

1. <span class="rvts21">Add a New Question:</span>
- <span class="rvts20">Go to the appropriate setup page and create a new question.</span>

3. <span class="rvts21">Include the Question:</span>
- <span class="rvts20">The new question will appear in the </span><span class="rvts21">"Available Fields"</span><span class="rvts20"> section.</span>
- <span class="rvts20">Select the question and click the </span><span class="rvts21">left arrow button (&lt;)</span><span class="rvts20"> to move it to the </span><span class="rvts21">"Included Fields"</span><span class="rvts20"> section.</span>

5. <span class="rvts21">Set the Question Type:</span>
- <span class="rvts20">In the </span><span class="rvts21">"Included Fields"</span><span class="rvts20"> section, locate the </span><span class="rvts21">"Type"</span><span class="rvts20"> column for the added question.</span>
- <span class="rvts20">Click the cell to choose a type from the drop-down menu and select </span><span class="rvts21">"Choice"</span><span class="rvts20">.</span>

7. <span class="rvts21">Configure the Options:</span>
- <span class="rvts20">The </span><span class="rvts21">Question Editor</span><span class="rvts20"> will appear.</span>
- <span class="rvts20">Click </span><span class="rvts21">"Add New Option"</span><span class="rvts20"> to add responses.</span>
- <span class="rvts20">You can choose one of the following formats:</span>
- <span class="rvts20">Drop-down list</span>
- <span class="rvts20">Radio buttons</span>
- <span class="rvts20">Checkboxes</span>

- <span class="rvts20">Use the </span><span class="rvts21">&lt;&gt;</span><span class="rvts20"> arrows to rearrange the options.</span>


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### **<span class="rvts0"><span class="rvts57">Conditional Logic: Hide/Show Fields Based on Responses</span></span>**

- <span class="rvts20">You can configure the conditional visibility of fields based on participant responses.</span>
- <span class="rvts20">Each </span><span class="rvts21">Included Field</span><span class="rvts20"> has a number.</span>
- <span class="rvts20">Check the box labeled </span><span class="rvts21">"Hide/Show fields based on the user response"</span><span class="rvts20"> to activate this feature.</span>
- <span class="rvts20">Next to each response option, an additional field will appear:</span>
    - <span class="rvts20">Enter the numbers of the fields to be </span><span class="rvts21">hidden</span><span class="rvts20"> when the option is selected.</span>
    - <span class="rvts20">Use commas or dashes to separate numbers (e.g., </span><span class="rvts117">3,4,5</span><span class="rvts20"> or </span><span class="rvts117">3-5</span><span class="rvts20">).</span>
    - <span class="rvts20">To </span><span class="rvts21">show</span><span class="rvts20"> specific fields instead, prefix each field name with a </span><span class="rvts21">/</span><span class="rvts20"> (e.g., </span><span class="rvts117">/5, /6</span><span class="rvts20">).</span>

Example:

- <span class="rvts20">If a participant selects </span><span class="rvts21">"Junior"</span><span class="rvts20"> for a specific question:</span>
- <span class="rvts20">You can configure it to </span><span class="rvts21">show only fields 5 and 6</span><span class="rvts20">.</span>
- <span class="rvts20">Participants will not see any fields beyond that unless specified.</span>
- <span class="rvts20">This rule only applies to fields </span><span class="rvts21">after</span><span class="rvts20"> the conditional field.</span>